Clinical Staff Training: On-site & Web-based
Do you have a need for clinical training, tracking of contact hours and reporting as a package?
Do you have a formal staff development program that you are proud of?
Do you get complaints from staff about not receiving relevant, timely education?
UHSA staff are capable of creating and performing all levels of clinical training on site as well as in web-based format, as appropriate to the content.

OASIS Training
When is the last time you have had up-to-date training of your clinical staff on OASIS?
There is a high incidence of inter-rater reliability discrepancy with the OASIS tool. Training of your staff, especially your admission staff, greatly improves the accuracy of assessment using the tool.

Quality and Compliance Audits and Improvement
Have you recently had a disappointing Medicare survey?
Our staff structure the audits to meet CoP requirements, and then engage agency staff in developing and documenting improvement plans to meet regulatory requirements.

PI Program Development
Are you satisfied with the PI plan and results in your home care division?
Do you feel that your services are the best that they can be?
Are your staff feeling disengaged from your PI process, or a lack of ownership of quality care?
Performance (or Quality) improvement is required by all regulatory and accrediting agencies. UHSA assists with development of a plan that integrates ongoing assessment and improvement into daily operations, while at the same time assuring that all accrediting standards, state and federal guidelines and reporting requirements are followed.

Hospice QA/QI Training
Given that the new Hospice Conditions of Participation (CoPs) are scheduled to be implemented next year, have you begun preparation to revamp your Quality Improvement program?
The proposed hospice CoPs require a hospice to develop, implement, and maintain an effective, on-going agency wide data-driven quality assessment and performance improvement (QAPI) program.

Orientation Plan Development and/or Implementation
Are you having problems with retention of new staff?
Are your staff complaining of being “thrown to the wolves” during the orientation process?
Are preceptors for new staff complaining that your orientation process is out of date or is boring?
UHSA works with you to create a customized orientation plan for your agency.

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